HOW IT WORKS

A clearer way to work with APK.

Taxes and accounting can already feel complicated. The process of working with your financial professional should not.

APK Tax & Accounting Services uses a straightforward process designed to help you understand what information is needed, what stage the work has reached and what happens next.

From your first conversation to final review, APK keeps the process organized, clear and focused on what needs to happen next.

01
Start
Tell APK what you need.
02
Intake
Provide the important context.
03
Documents
Share relevant records.
04
APK Works
Professional work happens here.
05
Your Review
Complete any needed actions.
Complete
Finish the engagement and look ahead.
KNOW WHAT TO EXPECT

Start with the need. Build the process around it.

An individual preparing a tax return does not need the same process as a business looking for monthly bookkeeping.

A business tax client may need financial statements.

A self-employed client may need to organize 1099 income.

Someone with a tax notice may simply need help understanding what the letter says.

That is why APK begins with one simple question:

What do you need help with?

From there, the process is built around your situation.

INDIVIDUAL TAX
BUSINESS TAX
BOOKKEEPING & ACCOUNTING
TAX PLANNING
TAX NOTICE
OTHER FINANCIAL NEED
YOUR SITUATION
THE RIGHT APK PROCESS
THE APK PROCESS

Six steps from getting started to moving forward.

01

Tell us what you need.

Start by letting APK know whether you are looking for individual tax services, business tax services, bookkeeping, accounting or another form of financial support.

You will provide some basic information about yourself or your business and explain what you need help with.

You may be asked about:

  • The service you need
  • The tax year involved
  • Whether you are an individual or business
  • Your contact information
  • Important deadlines
  • Relevant financial circumstances
Get Started
Conceptual Future Client Experience

What can we help you with?

Individual Tax Preparation
Business Tax Preparation
Bookkeeping
Accounting
...
Continue
Individual
Income
Employment
Dependents
Property
Self-Employment
Business
Entity Type
Ownership
Revenue
Payroll
Accounting System
02

Complete your intake.

APK gathers the information needed to understand your situation before the work begins.

For an individual:

  • Income
  • Employment
  • Dependents
  • Self-employment
  • Property
  • Investments
  • Prior-year issues

For a business:

  • Entity structure
  • Ownership
  • Revenue
  • Accounting system
  • Payroll
  • Bookkeeping
  • Tax history

The exact questions depend on the service you need.

03

Share your documents.

Provide the tax forms, financial records and other information APK needs to complete the work.

Depending on the engagement, that may include:

  • W-2s
  • 1099s
  • Prior tax returns
  • Business financial statements
  • Bank records
  • QuickBooks information
  • Payroll reports
  • Tax notices
  • Other supporting documents

APK will let you know if something else is required.

You do not need to know every document before you begin. Start with what you have.

Conceptual Future Client Experience

Documents

W-2.pdf
Received
1099-NEC.pdf
Received
PriorReturn.pdf
Received
1099-DIV.pdf
Still Needed
Summary
5 Received
Action Required
1 Needed
Conceptual Future Client Experience

2026 Individual Tax Return

Current Status
Tax Preparation In Progress
APK Activity
Document Review
Complete
Return Preparation
In Progress
Internal Review
Pending
Client Review
Pending
04

APK reviews and works through the engagement.

Your assigned APK professional reviews the information provided and begins the appropriate tax, accounting or financial work.

If something is missing, APK will follow up. If additional clarification is needed, you will be told what requires your attention.

Tax Preparation Workflow

Document Review Return Preparation Internal Review Client Questions Final Review

Bookkeeping Workflow

Record Review Reconciliation Cleanup Missing Information Financial Reporting Ongoing Monthly Work
05

Review and complete your next steps.

When APK needs something from you, the next action should be clear.

That may include:

  • Uploading a missing document
  • Answering a question
  • Reviewing a return
  • Signing required documents
  • Approving a deliverable
  • Making a payment
  • Scheduling a follow-up conversation

The goal is to reduce the need for clients to wonder:
"What am I supposed to do now?"

Conceptual Future Client Experience
Your Next Step

Upload Requested Document

Requested: 1099-NEC
Status: Action Required
Upload Document

Review Draft Return

Review Return
Immediate Work
Complete
What may come next?
Tax Planning
Estimated Tax Review
Next Bookkeeping Cycle
Year-End Planning
Business Financial Review
06

Complete the engagement and look ahead.

Once the required work, review and approvals are complete, APK helps you finish the engagement and understand what may come next.

For tax preparation, that may mean completing the filing process.

For bookkeeping, it may mean moving into the next monthly cycle.

For tax planning or advisory, it may mean revisiting the financial picture later in the year.

The relationship does not have to end when the immediate task is complete.

INDIVIDUAL TAX PROCESS

From documents to filing.

A typical individual tax preparation engagement may move through the following stages.

Get Started
Complete Intake
Upload Tax Documents
APK Reviews Info
Tax Preparation
Client Review
Signatures & Steps
Filing
Completed
BUSINESS TAX PROCESS

Your return starts with the financial records.

A typical business tax preparation engagement may move through the following stages.

01
Tell APK About the Business
Business profile and needs
02
Provide Financial Records
P&L, balance sheets, docs
03
Review Bookkeeping
Assessing the books
04
Resolve Missing Information
Clarifications & additions
05
Prepare Business Return
Tax work in progress
06
Client Review
Reviewing the draft
07
Complete Approvals
Signatures & forms
08
Filing
Submission to agencies
Year-Round Planning
ONGOING FINANCIAL SERVICES

Some engagements continue throughout the year.

Bookkeeping and accounting do not follow the same once-a-year workflow as tax preparation.

This creates a more consistent financial process throughout the year.

Explore Bookkeeping Services
  • 01
    Provide financial records
  • 02
    APK reviews and updates the books
  • 03
    Accounts are reconciled
  • 04
    Missing information is requested
  • 05
    Financial reports are prepared
  • 06
    Business performance is reviewed
  • The process repeats
KNOW WHERE THINGS STAND

You should not have to call just to ask for a status update.

APK is modernizing its client experience so clients can have greater visibility into their engagement.

The goal is to make it easier to see:

  • What stage the work has reached
  • What documents have been received
  • What is still missing
  • Whether APK needs something from you
  • What step comes next
  • When important milestones are completed
Tax Status Example
Intake Complete
Documents Received
Under Review
Preparation In Progress
Client Review
Ready to File
Filed
Completed
Conceptual Future Client Experience
Engagement Status
Tax Preparation In Progress
Progress:
Documents
8 Received
1 Needed
Upcoming
Client Review
Your Next Step
Upload Requested Tax Document
CLEAR DISTINCTIONS

Status vs. Task.

Teach visitors the difference between Engagement Status, Client Task and APK Task. These are not interchangeable.

Engagement Status
Preparation In Progress
This answers:
Where is my work?
Your Task
Upload 1099-NEC
This answers:
What do I need to do?
APK Task
Prepare Federal Return
This answers:
What is APK working on?

This distinction helps make each part of the engagement easier to understand.

YOUR NEXT STEP

Know what APK needs from you.

Clients may occasionally need to complete an action before the work can continue.

Examples include:

  • Upload a missing W-2
  • Provide a tax notice
  • Confirm dependent information
  • Upload a business financial statement
  • Review a draft return
  • Sign an engagement letter
  • Make a payment

The new APK experience is being designed to make those tasks easier to see so important actions do not get lost in email or voicemail.

Task
Upload a missing W-2
Task
Review draft return
Task
Sign engagement letter
CLEAR COMMUNICATION

Fewer questions about the process.

APK believes clients should understand:

  • What information is needed
  • Why it is needed
  • What APK is working on
  • When the client needs to take action
  • What happens next

Communication may happen through: secure client messages, email, phone, scheduled meetings, status notifications.

The goal is to keep important communication connected to the engagement.

WORK WITH APK YOUR WAY

In person when it helps. Remote when it makes sense.

APK may support remote and in-person client interactions depending on the service and circumstances.

A remote engagement may include: online intake, secure document sharing, virtual consultations, digital status updates, electronic payment, remote review.

An in-person engagement can still benefit from the same organized digital process.

The experience should remain organized regardless of where the conversation happens.

YOUR INFORMATION MATTERS

Financial documents deserve a professional process.

Tax and accounting engagements can involve highly sensitive personal and business information.

APK is committed to using responsible methods for collecting and handling client documents as its digital experience continues to evolve.

Clients should avoid sending highly sensitive tax information through insecure channels whenever a secure upload option is available.

Learn About Security & Privacy →
MISSING SOMETHING?

Not every engagement starts with perfect records.

You may be missing a W-2, a 1099, a prior return, a bank statement, a QuickBooks report, a business record or another supporting document.

Start with what you have.

APK can help identify what else may be needed before the work can be completed.

THINGS CHANGE

Tell APK when something changes during the process.

New information can affect tax or accounting work, including a new or corrected tax form, a changed business record, previously missing information, a tax notice or a change in financial circumstances.

Contact APK as soon as possible so the new information can be reviewed before the engagement moves further.

A SHARED PROCESS

APK does the professional work. Clients help keep the information complete.

A successful tax or accounting engagement works best when both sides stay engaged.

Clear responsibilities make the process smoother for everyone.

APK'S ROLE

  • Review the information
  • Perform the professional work
  • Identify missing items
  • Communicate next steps
  • Explain important issues

YOUR ROLE

  • Provide accurate information
  • Respond to questions
  • Provide requested documents
  • Review applicable work
  • Complete required approvals
  • Notify APK if information changes
APK IS MODERNIZING

Personal service supported by better technology.

APK is improving the infrastructure behind the client experience.

The goal is to give clients one place to: complete intake, upload documents, see outstanding tasks, follow the status of work, receive notifications, communicate securely, manage appointments, view applicable payments.

That digital infrastructure will support the relationship with the APK professional rather than replace it.

HOW IT WORKS FAQ

Questions about the APK process?

How do I start?
Select Get Started, choose whether you need individual or business services and provide some basic information about what you need help with.
Do I need all of my documents before contacting APK?
No. Start with what you have. APK can help identify additional documents that may be required.
Can I work with APK remotely?
APK may support remote and in-person client interactions depending on the service and circumstances.
How will I know if APK needs another document?
APK will contact you when additional information is required. The firm's evolving digital client experience is being designed to make outstanding requests and tasks easier to follow.
Will I be able to see the status of my tax return?
APK is developing a more transparent digital experience designed to make engagement status and outstanding client tasks easier to track.
What happens if I receive another tax document after submitting my information?
Contact APK and provide the new document as soon as possible so it can be reviewed before the engagement is completed.
How long does the process take?
Timing depends on the service, complexity, completeness of the information provided, time of year and whether additional documents or clarification are needed.
Can I book an appointment before completing intake?
Yes. Clients can schedule a consultation when they need to discuss their situation before beginning the full intake process.
How will I pay APK?
Payment options depend on the engagement. APK's evolving client experience is being designed to make applicable payments and outstanding balances easier to manage.
What happens after my tax return is filed?
Depending on your needs, APK may continue supporting you through tax planning, bookkeeping, accounting and other year-round services.
START WITH THE FIRST STEP

Tell us what you need.

You do not have to understand the entire tax or accounting process before contacting APK. Start with your situation, provide the information you have and let us help you understand what comes next.

START INFORMATION APK WORK YOUR REVIEW COMPLETE

A clear, organized process from first contact through completion.